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Empower Your Customer Connections

Welcome to Auren Retention Co, your partner in building lasting customer relationships.  We help transform one time buyers into loyal clients through tailored email marketing, refined automations, and data-driven retention strategies.

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We partner with premium brands in fashion, jewelry, and lifestyle to deliver retention campaigns that feel as elegant as the products they represent. From personalized customer journeys to A/B tested automations, we design every touchpoint to reflect your brand’s prestige and drive measurable growth.

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Book a complimentary 15-minute consultation

Our Story

Who We Are

Inspired by "Aurum," the Latin word for gold,  Auren Retention Co reflects the high-value, premium strategies we craft exclusively for luxury brands.

In a fast-paced digital world, where attention is fleeting, we help brands ensure their voice is heard, remembered, and acted upon. Just as gold stands the test of time, our retention marketing strategies nurture deep customer relationships; driving engagement, repeat purchases, and long-term brand loyalty.

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We combine data-driven insights with bespoke creative execution, ensuring your brand’s voice is not only heard but remembered. Every campaign is designed to increase engagement, foster brand affinity, and maximize lifetime value in the competitive luxury market.

Our Mission

To empower luxury brands with world-class email marketing that strengthens customer loyalty, amplifies revenue, and reflects the exclusivity of your brand identity.

Our Vision

To be the trusted partner for luxury brands seeking sustainable growth through customer retention by delivering strategies that feel as refined as the products themselves.

Email marketing services. 

Retention-First Focus 

We do not just focus on clicks we focus on cultivating meaningful customer relationships through experiences that keep your customers engaged, loyal and coming back. 

Bespoke Growth Strategies 

Every Campaign is tailored to reflect the unique essence of your brand. From campaign design to customer journey mapping, we align every detail with your goals to deliver measurable impact and growth. 

Data Driven Precision 

Luxury deserves accuracy. Our campaigns are backed by high-performance analytics and A/B testing, ensuring each message is optimized for engagement, conversion, and long-term retention.

Segmentation and Personalisation 

We craft highly targeted, personalised campaigns that speak directly to your customers’ needs and preferences to create impactful, thoughtful experiences, 

Elevated Brand Presence 

Every email is an extension of your brand. We design campaigns that embody your brand identity, leaving a lasting impression with every send.

Tailored Email Growth Plans 

Built to meet you where your brand is now and to grow with you 

Client Nurture plan (Great for getting started)  

"Lay the foundation of high-performing email marketing with essential flows and consistent campaigns" 

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[​✔] 3 core automated flows (Welcome, Abandoned Cart, Post-Purchase

[​✔] 2x monthly campaigns (educational, promotional, ect.) 

[​✔] Basic list segmentation and A/B testing 

[​✔] Monthly performance snapshot report 

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Growth Accelerator Package (Best for brands ready to scale)  

"Drive revenue and loyalty with advanced segmentation, optimised flows and ongoing campaign refinement"​

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​[✔] 5+ automated flows (including Winback & Replenishment

[​✔] 3-4 monthly campaigns â€‹

[​✔] Advanced segmentation (VIPs, churn risks)

[​✔] A/B testing for content, send time & design 

[​✔] Full performance optimisation reporting 

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Contact us for a quote 

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